Course description: Cultural competence is often expected of interpreters – but how to perform it safely and effectively? Cultural Competence for Interpreters provides a clear framework for beginning and experienced interpreters to make culturally responsive decisions when and how to intervene during a session.
Learn how implicit bias can impact the interpreting encounter—and what to do about it. Weigh the consequences of intervening or not when communication breaks down during the session. Develop and practice scripts to perform cultural mediation that is both sensitive and respectful – and supports communicative autonomy.
After completing this course, you will be able to:
Use research-based strategies to assess your unconscious bias while interpreting.
Apply four decision-making criteria to assess whether or not to intervene based on potential consequences for end users.
Use the CHIA ethical decision-making guidelines to help you decide whether or not to intervene during an interpreted session.
Develop basic scripts for performing strategic mediation in common situations in community and medical interpreting.
Intervene effectively as an interpreter by performing the five steps of the Strategic Mediation Model.
Define culture, cultural competence and cultural responsiveness.
Make a decision about if and when to perform cultural mediation based on the three criteria of safety, communicative autonomy and clear communication.
List, evaluate and act out three strategies for performing effective cultural mediation that supports communicative autonomy.
Course length: 9 hours
Course access period: Six months
Course completion requirements: Pass 6 lesson exit tests (score of 70% or above)
Certificate: Downloadable certificates available immediately upon passing each lesson exit test.
Certification Commission for Healthcare Interpreters (CCHI): 9 CCHI CE hours
Washington State Department of Social Health Services: 9 DSHS CECs
Maryland Court Interpreter Program: 9 CE credits
Ontario Council on Community Interpreting: 9 OCCI PDUs