Cultural Competence 2: When Should Interpreters Intervene?

SKU#: 31 Cultural Competence 2
Special Price $ 25 . 00 Regular Price $ 50 . 00
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A guide for interpreters on how to make the decision to interrupt a session if communication breaks down—a tricky decision with many potential consequences.

Course length:  1.5 hours  

Course access period: Two months

Course completion requirements: Pass one exit test (score of 70% or above).

Certificate: Downloadable certificate available immediately upon passing the exit test.

CEUs:

  • Certification Commission for Healthcare Interpreters (CCHI): 1.5 CCHI CE hours
  • Washington State Department of Social Health Services: 1.5 DSHS CECs
  • Maryland Court Interpreter Program: 1.5 CE credits
  • Ontario Council on Community Interpreting: 1.5 OCCI PDUs

Learning objectives:

After completing this course, you will be able to:

  • Apply four decision-making criteria to assess whether or not to intervene based on potential consequences for end users.
  • Use the CHIA ethical decision-making guidelines to help you decide whether or not to intervene during an interpreted session.

What you will get:

 How this lesson will improve your practice:

You will:

  • Have a deeper understanding of whether or not you should interrupt the session when communication breaks down and why that decision matters.
  • Have clear and simple steps to follow to help you make the decision.
  • Know how to assess a complicated situation quickly.
  • Forever remember the important advice: “When in doubt—stay out!”
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