Cultural Competence 6: Advanced Strategies for Cultural Mediation

SKU#: 32 Cultural Competence 6
Special Price $40.00 Regular Price $50.00
In stock

Practical strategies for managing cultural misunderstandings during the interpreted encounter.

All course content is presented in English, with multiple opportunities to practice all your working languages.  That makes the program perfect for interpreters who speak or sign ANY language.

Course length:  1.5 hours  

Course access period: 60 days from purchase date

Once purchased, course access cannot be paused. See our FAQ for information on purchasing course access extensions or purchase your course extension here. 

Course completion requirements: Pass one exit test (score of 70% or above).

Certificate: Downloadable certificate available immediately upon passing the exit test.


  • Certification Commission for Healthcare Interpreters (CCHI): 1.5 CCHI CE hours
  • Maryland Court Interpreter Program: 1.5 CE credits
  • Ontario Council on Community Interpreting: 1.5 OCCI PDUs

Learning objectives:

After completing this course, you will be able to:

  • Analyze effective and ineffective strategies for performing cultural mediation based on alerting all parties to cultural misunderstandings without explaining the cultural issues yourself.
  • List, evaluate and act out three strategies for performing effective cultural mediation that supports communicative autonomy.

What you will get:

How this lesson will improve your practice:

You will:

  • Know exactly how to perform effective cultural mediation.
  • Better understand the meaning of cultural mediation.
  • Avoid intrusive over-involvement.
  • Know how to describe a cultural misunderstanding without explaining it (or taking away anyone’s voice).
  • Become an advocate for communicative autonomy!

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