The Interpreter’s Toolkit: Concrete Strategies for Improving Ethical Decisions, Reflective Practice and Session Management - September 2024

The Interpreter’s Toolkit: Concrete Strategies for Improving Ethical Decisions, Reflective Practice and Session Management - September 14, 2024

Community and medical interpreters face an incredible variety of unpredictable and complex situations on the job. So how should an interpreter prepare for an unexpected ethical dilemma or reassert control of a chaotic session? The Interpreter’s Toolkit will equip community and medical interpreters with proven methods to build competency and set a professional example. Participants will learn how reflective practice models can be used in an interpreted encounter to clarify ethical decision-making and improve session management. This workshop will also explore how to channel critical thinking to resolve even the trickiest in-the-moment challenges. In addition, participants will become familiar with reflective practice tools to increase the effectiveness of their self-evaluations and peer reviews.

Instructor: Fabiola Munafo

Class Schedule: September 14, 2024

Timetable: 12:00-5:00 p.m. ET (9:00 a.m.-2:00p.m. PT) with a break from 2:00-3:00 p.m. ET (11:00 a.m.-12:00 p.m. PT)

CEUs:

• Certification Commission for Healthcare Interpreters (CCHI): 4 CE hours
• International Medical Interpreters Association: 0.4 IMIA/NBCMI CEUs
• American Translators Association: 4 ATA CEPs
• Registry of Interpreters for the Deaf: 0.4 RID CEUs
• Ontario Council on Community Interpreting: 4 OCCI PDUs

Learning Objectives:

After completing this course, participants will be able to:

1. Describe and use tools that increase sound ethical decision-making and session management.
2. Understand the importance of sound critical thinking when making ethical and session management decisions.
3. Improve the effectiveness of their self-evaluation.
4. Provide peers with objective and meaningful feedback on ethical decision-making and session management scenarios.

Technical Requirements:

• Desktop or laptop computer (recommend i5 processor or above) with webcam (The course may not be taken on a tablet, phone or other small device.)
• Zoom (Updated Version)
• Chrome or Firefox (Updated Version)
• Quality headset with boom mounted microphone 
• High speed internet (minimum 5 mbps upload/10 download) 
• Ethernet cable (Must connect computer directly to router. Minimum quality CAT6)*
• Ethernet to USB adapter (if needed)*
• External Monitor*

*Recommended but not required

This course is limited to 25 participants. Once the course has reached capacity, those interested will be added to a waitlist in the order in which their inquiry is received.

Attendance Policy for Live Online Training Programs

In order to receive a course completion certificate, participants in our live online programs must submit all applicable documentation; complete all coursework requirements; be visible on their webcam for the entire program; and complete the applicable attendance requirement:

• For live online programs shorter than 10 hours, participants must attend all live scheduled hours.
  
• For live online programs 10 hours or longer, participants may miss no more than 10% of the total live scheduled hours. (For example, attendance of 18 hours is required for a 20-hour program; attendance of 36 hours is required for a 40-hour program.)
  

Disruptive Behavior Policy

In order to uphold the collaborative nature of our online training programs, onboardings, support sessions and webinars, Cross-Cultural Communications reserves the right to remove any participant for abusive or aggressive behavior, spoken or written, towards CCC staff, trainers or other participants. We recognize that the past few years have been difficult for everyone. However, our participants, trainers and staff have the right to a safe and respectful learning and working environment. We thank you for your understanding.

Training Participant Information Release

By registering for our live online training programs, you agree to allow Cross-Cultural Communications, LLC to share your contact information with participants in the same training session for purposes of creating a collaborative online training experience for all participants. Should you have concerns or not wish to have your contact information shared by CCC, prior to the training session please email info@cultureandlanguage.net.

Cross-Cultural Communications records its live online training sessions for quality control purposes. Recordings are not shared with anyone outside of the organization or training session.

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